Privacy Policy

At Rebel de Pondicherry, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your information when you visit our website or use our services.

Information Collection:

We collect personal information such as your name, contact details, payment information, and preferences when you make a reservation or interact with our website.

Use of Information:

Your information is used to process reservations, provide personalized services, communicate with you, and improve our offerings. We may also use it for marketing purposes with your consent.

Disclosure of Information:

We may share your information with third-party service providers to facilitate services like payment processing and marketing. These parties are contractually obligated to protect your information.

Data Security:

We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure.

Retention of Information:

We retain your information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Your Choices:

You have the right to access, correct, or delete your personal information. You can also choose to opt-out of marketing communications.

Updates to this Policy:

We may update this Privacy Policy periodically. We encourage you to review it regularly for any changes.

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.

For any questions regarding our policies, please contact us at rebeldepondicherry@gmail.com.

Terms and Conditions

Welcome to Rebel de Pondicherry's website. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions:

Booking and Reservations:

All bookings are subject to availability and confirmation. We reserve the right to cancel or modify bookings in the event of unforeseen circumstances.

Payment:

Payment for reservations is due at the time of booking unless otherwise specified. We accept major credit cards and other payment methods as indicated on our website.

Check-in and Check-out:

Check-in time is from 12 pm, and check-out time is by 12 pm next day. Early check-in and late check-out may be available upon request and subject to additional charges.

Guest Responsibilities:

Guests are responsible for providing accurate information at the time of booking and complying with hotel policies during their stay.

Use of Facilities:

Guests may use hotel facilities and amenities in accordance with posted rules and regulations. Damage to hotel property may result in charges to the guest's account.

Liability:

Rebel de Pondicherry is not liable for any loss, damage, or injury to guests or their property unless caused by negligence or wilful misconduct.

Modification and Cancellation:

Reservations may be modified or cancelled according to the terms specified in our Cancellation and Refund Policy.

Governing Law:

These Terms and Conditions are governed by the laws of Pondicherry, without regard to its conflict of law provisions.

For any questions regarding our policies, please contact us at rebeldepondicherry@gmail.com.

Cancellation and Refund Policy

Our Cancellation and Refund Policy governs the terms under which reservations at Rebel de Pondicherry may be cancelled and refunds issued:

Cancellation:

Reservations cancelled 24 Hrs. or more before the scheduled arrival date will receive a full refund. Cancellations made within 5 of arrival may be subject to a cancellation fee equivalent to the total booking amount.

No-shows:

Guests who do not arrive on the scheduled check-in date without prior notice will be charged the full booking amount as a no-show fee.

Refunds:

Refunds for cancelled reservations will be processed within 4 business days to the original payment method.

Modification:

Changes to existing reservations are subject to availability and any difference in rates may apply.

Force Majeure:

Rebel de Pondicherry reserves the right to modify or cancel reservations due to unforeseen circumstances or force majeure events beyond our control.

For any questions regarding our policies, please contact us at rebeldepondicherry@gmail.com.